These terms have been around for quite some time but what do they mean? Do you know which model your company is using now? Break/Fix was one of the first and most widely used model of IT Support and works just the way it sounds. Something breaks, your provider fixes it. MSPs, or IT Managed […]
ICS has once again been included in a prestigious ranking of the world’s most innovative managed service providers (MSP) by Channel Futures, a media brand that offers business strategy, research, case studies, and community engagement for the digital services industry. Defining MSPs as a company that independently monitors Information Technology (IT) infrastructure for its clients, […]
We are excited to introduce the newest members of the ICS team! These new team members are joining us in our Binghamton and Syracuse offices. First up we have Chris Vanderwerker, a Binghamton University graduate. Vanderwerker’s joins the company as Central Tech Operations Technician for all regions. Vanderwerker came from Conduent, a business operations and human resources-focused company in Endicott, New […]
Managed service providers (MSPs) are an essential part of the technology strategy of many organizations. As MSPs have become more popular, however, they are more frequently becoming the subject of targeted attacks. Recently, attackers have begun targeting MSPs as compromising one MSP can grant access to install ransomware on hundreds of customer organizations. Additionally, threat actors are […]
ICS Welcomes New Director of the Syracuse Region Ethan Tancredi joins ICS to lead the team and operations in the Syracuse region. We are excited to announce our newest addition to the team in the Syracuse region, Ethan Tancredi, who has taken the role of Director of the Syracuse region. As we have experienced rapid growth […]
Recently, there has been a widespread increase of fraudulent unemployment applications across the state and country. Unemployment benefits have become a top target for fraudulent actors and cyber criminals due to the large amount of money at stake. Unemployment programs have delivered billions of dollars in payments and with many states rushing to pay claims, payments have gone straight […]
Creating strong, unique passwords has become a necessary evil, particularly for those who use dozens of apps, websites, and other services. Passwords we choose must be at least a certain length, contain letters, numbers, and special characters, can’t be repeated, must be changed regularly, and so on. If we follow the recommended guidelines, choosing […]
From a D1 college soccer coach to the new Director of Endicott Region, Beau Brinsko’s journey is unlike many others in the IT industry. With the recent acquisitions and changes in the company structure, ICS was looking for someone who could step up and lead a team to success. Brinsko’s coaching background made him a […]
New York state is in Phase 3 of businesses reopening with Phase 4 right around the corner. Things are starting to go back to “normal” but there are still certain restrictions and regulations that must be followed and business owners are taking precautions to keep their employees and customers safe. We spoke with Jay Yennock, the owner of China Towne Furniture and […]
Fear and anxiety surrounding COVID-19 can be overwhelming and cause strong emotions in adults and children. Some people are scared to ask for help or are nervous to share their anxieties with friends and family. But there are people who want to help. One of our partners, Helio Health is dedicated to transforming the lives of those struggling with substance abuse and mental […]
