Ghouls, goblins and the living dead can all send a chill down one’s spine. Ransomware, for some people, is even scarier. So, what exactly is Ransomware? Ransomware is a type of malicious software, or malware, designed to deny access to a computer system or data until a ransom is paid. The data is […]
Although there are numerous types of phishing strategies, email phishing has proven year over year to be the most effective method attackers are gaining unauthorized access into your systems. What exactly is email phishing? Phishing is a type of social engineering attack often used to steal user data such as login credentials (usernames […]
Do you know where your vulnerabilities are? It is important to know where your weakest links are when it comes to protecting your personal data. Most businesses are taking some kind of action to protect themselves from malware, or otherwise known as ransomware, trojans, and worms. We all have firewalls, are patching our […]
Every day there is a new breach, but where does that information go? The answer is the Dark Web. The Dark Web is made up of anonymous, digital communities that live in the unsearchable portions of the internet. While there are other purposes for the Dark Web, it is estimated that over 50% of all […]
When you need support from ICS, you can call our HelpDesk or email in a ticket. When your ticket hits our Service Pod, our engineer will reach out to you to start working on your ticket. Meet Pete; he is one of our Service Pod engineers!
What happens when a customer needs assistance? They call a help desk technician! We have a 24/7 help desk that provides support to customers in need! Are you ready to meet Calvin?
Customer Success Managers are there to help you every step of the way. They ensure that the needs of their clients are met consistently and effectively. They also help their clients plan for today and 5 years down the road. Are you interested in learning more about what a Customer Success Manager can do […]
When partnering with ICS, we make sure you are in great hands every step of the way. The first part of the customer journey starts with onboarding. Are you interested in learning more about the process? Meet Aaron!
Does your business have multiple offices or suites? Did you receive a call that wasn’t for you? Need to get ahold of someone in the office? Imagine how time-consuming it would be to have to go from one part of the office to another to answer a simple phone call or to see if […]
Are you ready for your company to become a powerhouse at internal communication, organization, efficiency, and accessibility? Office 365 is the answer for you. Don’t believe all the hype? Try it out for yourself! One of the biggest pros to Office 365 is the subscription-based model. Your business can use one, two or all […]