World Class IT Support to Make Your Organization Run Better
We merge expertise with customer service in order to improve your employees’ efficiency.
We Outperform The Competition
Experience real-time response, focused on getting you a rapid resolution for your problem.
.41
Helpdesk Tickets Per User
Compared to the industry standard of .89
30.5 MIN.
Resolution Time
Compared to the industry standard of 45 min.
Customer Satisfaction
Compared to the industry standard of 63%
We Help Your Business Perform Better
ICS Managed IT proactively monitors and maintains your technological environment in order to prevent problems and reduce resolution times. Fewer inconveniences will result in increased satisfaction for your employees and customers alike when you work with ICS as your IT company. We offer:
Ongoing Tech Oversight
Focused Tech Strategy
Real-Time Security & Monitoring
24/7 Engineering Response
We’re Tech Experts
For over 30 years, ICS has worked alongside clients nationwide to develop solutions to meet all of their technology and telecommunications needs.
LEarn MoreWhat People Say
“Their responsiveness sets them apart. If we have a problem, ICS is here immediately.”
– Siobhan
“The level of honesty in their feedback is something that we really lean on in our work with them.”
– Brandon
“They’re always willing to look closely at our organization and come up with creative solutions to meet various needs.”
– Rob
See What We’re Up To
